A good conversation starts with a good coffee

Deliveries to UK, USA and Europe

eco friendly coffee beans

Ethically traded

FAQ

Do you blend coffee?

The short answer is no. We only offer single-origin from Colombian coffee farms

Why? Whilst blending is economically viable for large commercial high street roasters as they combine various cheaper single origins to tailor cupping notes and create their signature coffee, we find that blending would not be sustainable to add value to our coffee farm or micro lots

Do you have a website?

Yes!  You are in the right place!

Do you have a retail shop?

Not now, but we would love to open one for you

What specie of coffee do you sell, arabica or Robusta?

Colombian arabica

Is all Colombian coffee arabica?

 

Colombia possesses a perfect terrain and climate for coffee beans to grow; it is the only country that produces 100% arabica beans nationwide

Why is Colombian coffee the best?

Although there are two different types of coffee bean: Arabica and Robusta, the arabica is to be a superior species of bean. Arabica produces a tastier, richer cup of coffee than Robusta. Arabica beans are sweeter and lighter with strong acidic notes than Robusta

Why do you pack in 250 g and 500 g?

These are the traditional Colombian sizes, but we can roast and pack in other sizes according to your convenience. Please, note that for special sizes we only pack for wholesale

Why do you sell whole beans?

We ship whole beans because some people prefer to grind under their grinding methods and because whole beans last longer since less oxygen contact, so some coffee notes and flavour won’t go easily

Where are you and can I come and visit?

The roastery is a production location based on Bogota. The farms are further, in the Colombian Andes mountains

Should you decide to come and visit, we will be thrilled to welcome you!

Meetings regarding wholesale or other business opportunities are by appointment only, and it is best if you get in touch by email – info@cafemontier.com

Do you roast your green coffee?

Yes, to have an excellent roasted and ground coffee or coffee beans, you need a raw material of excellent quality. That’s why we roast the coffees of the best coffee growers, with a top-quality cup or speciality type

What level of coffee roast is the coffee I ordered?

medium roast coffee, to be technically exact, we roasted in a medium 55 N.Agtron level

What is Montier’s grind size?

Our grind size is medium-coarse, perfect for a cafetiere or French press

What is the roasted coffee shelf life?

Our products are best before and last two years after roasting if stored according to the instructions given in the pack. We bet you cannot wait four weeks to finish the whole bag!

How do I keep my coffee fresh?

Our coffees have a label with storage instructions, and it is especially important to follow them as from it depends on its last step to preserve its shelf life.

Store in a cool, dry place, away from strong odours and direct light. Once opened, store in an airtight container to maintain its quality. Consume as soon as possible to enjoy its aroma and characteristic flavour

How is my coffee packed to maintain freshness?

Montier coffee is packed in a three-layer P.E. packing with gassing valve to ensure freshness and longevity of two years

Do you export coffee all year?

Colombia has the perfect environmental conditions for growing coffee. That is why Colombia is recognised because we are a coffee nation

We can meet the International demand at all times except under circumstances where a global issue can happen as per, for example, delays due to COVID-19

What information should I need to do to start selling online?

  • Your contact information
  • Your profile pictures. We recommend a picture or logo in which your customers will recognise your products and product picture
  • SEO meta description or how you want to google to find you
  • Vendor’s billing address
  • Vendor’s shipping address
  • Your store name and URL should you have one
  • Vendor payment option details for Coffee Supermarket to pay once you reach £50 of sales

What fees do I as a vendor pay?

Our fees are a percentage of the final selling price. Pay when you sell

10% commission for each item sold (excl VAT) + Stripe platform fees to ease online transactions

What do the fees include?

Coffee Supermarkarket fee

Payments transactions fees with payments platform stripe

When do I pay the fees?

Fees are shown at the invoice balance, every first day of each month

It means, Coffee Supermarket calculates and pays the balance every first day of every month

Is shipping of my products included in the fee of Coffee Supermarket?

Shipping prices are not Coffee Supermarket fees. Each vendor shall calculate shipping on their product value before listing on Coffee supermarket selling platform

Shipping/postage

Shipping zones are arranged for the UK as Royal Mail second class, Royal Mail first class, tracked 24 h with signature and Royal Mail Special Delivery.

Each of them is for large letter and small parcel respectively.

Medium parcels for deliveries up to 6kg are set up as

DPD nest day, DPD by 12 and DPD by 10:30

DPD prices set up are assuming there is a delivery from London

Should you need to sell and ship in other zones, please, contact admin at info@coffeesupermarket.com to define your desired region, prices and description to set up in WordPress

Coffee Supermarket won’t handle the shipping fees from any vendor.

Since the vendor rate is variable, the vendor is to manage shipping options based on the below option.

We advise the vendor shall calculate delivery fees to a customer on Royal Mail fees

Do I need to use your export services to sell my coffee?

You don’t have to use our services supposing you sold your coffee products. However, It would be best if you only shared it with trusted business partners or approved customs representatives. For example, you should give it to your courier or freight forwarder. They will use it to make customs declarations on your behalf.

How do you roast the coffee?

Each bean is delicately handpicking and roast in a traditional roaster drum. Then, after naturally cooling the beans, we let the coffee rest to allow unwanted gases to escape and reach its intrinsic peak flavour. Once the beans stable, we pack them into airtight bags to keep the coffee from losing its cupping notes. The wholesale coffee bags are then marked with a roast date and batch code to ship to your place

How long have you been roasting coffee?

We have a partner with a highly experienced roasted team from Bogota- Colombia, and they have been roasting for about 20 years

How do you direct trade roasted coffee?

Our roasters, first analyse the coffee to get a roasting profile and subsequently make suggestions to bring out the aroma in the cup

Together, including the coffee farmer, are continuously improving agronomic practices and continually improving the quality of our beans.

Our roasters are artisans and coffee specialist who work hand to hand to maximise cupping profiles and satisfy our customer’s desires by trading from the source. Once they agree with the quality of our beans, we import to ship them to you

How do you commit to sustainability?

    1. We partner with local roasters to develop a brand strategy for each coffee farm
    2. We move closer all interested parties focusing on coffee growers and end customers
    3. We recommend coffee farms standard prices to shape a more robust financially sustainable coffee farming
    4. We encourage coffee farmers to optimise the use of the land by implementing, for example, new varietals

    Coffee farmers play a crucial role in the global coffee supply chain. However, they complain rightly that coffee production has become struggling to cope. For example, inadequate infrastructure and difficult access roads, expensive agricultural supplies and coffee market value being generally too low to sell their produce among other issues

    We want to bring confidence to the farmer that their products are paid fairly in a consistent manner. Therefore, we select farmer’s micro-lots in which quality excels, add value by roasting, packing, and delivering to your preferred place.

    Every step in this process is carried out at the most direct way possible, so we can pay a fairer price and support us to adopt an ethical business model

    To obtain a Protected Geographical Indication (PGI) sign, it is necessary to acquire coffee from the origin and complete all its process for importations, including roasting

    If you are interested in getting your brand or trade coffee for your premises under this program, please, buy PGI products

When will my order be processed and shipped?

Coffee Supermarket will deliver products on the same day if your order is successfully notified before 11:00 am during business days

During the holiday season, Royal Mail might get busier than usual, and orders might be a delay. However, Coffee Supermarket will make all necessary efforts to despatch your order as soon as possible.

See our shipping and returns policy

Farming a micro lot gives the coffee grower more contact time with the crop. Quite simply-quality over quantity. By donating to us we will invest in production facilities or processing methods, so our products taste better and better

Why should I support you?

We work directly with the people who use the land to assure the desired quality

We are respectful when paying for their work and by working with roasters don’t only get closer relationships, but we source farming tools such as industrial machines for the process of beneficio and roasting at the local associations or onsite at the farm

What is the difference between the coffee declaring signs PGI and Café de Colombia and the ones that are not?

We are working to encourage sustainable coffee consumption.

 

PGI and Café de Colombia are distinctive signs that promote local coffee activities such as sustainable coffee farming and agricultural production

Colombian Coffee Federation continuously improves those activities

We at Montier and Coffee Supermarket cooperate with local government to maintain such signs. So, be reassured that the quality of our products is genuine

And, quality-wise, the products do not differ with or without logo

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